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Bank marketing agency

NBFC and bank marketing that ends in disbursals.

From Chennai, for NBFCs, banks and fintech lenders across India: Google, Meta and Maps ads, WhatsApp document follow-up, a Monday cost-per-disbursal report.
Where your borrowers come from

Where your borrowers search, scroll and walk in

We run the three places borrowers start: Google Ads for people searching “gold loan near me” or “loan against property” today, Facebook and Instagram for salaried and self-employed people before they search, and Google Maps for the branch nearby. Every lead gets a WhatsApp reply within minutes and lands in your LOS.

Borrowers searching for a loan today

Google Ads

  • Search ads
  • Call ads
  • Lead forms in the ad
  • Performance Max
  • App campaigns for loan apps

Ads on searches like “gold loan near me”, “loan against property in Coimbatore” and “business loan for shop”, by product and district, with the rate and fees on the page. We get your account verified as a financial services advertiser and send disbursals back.

Reaches
Business ownersGold loan borrowersSalaried borrowersHome buyers
We judge it by
Cost per disbursal by campaign, from your LOS
How we run Google Ads
gold loan near me AllMapsImagesNews Sponsored YYour NBFCyournbfc.in › gold-loan Gold Loan at Your Nearest Branch · Rate & Fees Shown Per-gram rate, interest rate and every fee on one page. Bring your gold and KYC documents. Interest rate & feesBranches near youDocuments neededRenew your loanCall

Salaried and self-employed, before they search

Facebook & Instagram ads

  • Lead form ads
  • Click-to-WhatsApp ads
  • Reels ads
  • App install ads

Forms that ask the loan type, city, monthly income, existing EMIs and salaried or self-employed, so telecallers start with borrowers you can lend to. Click-to-WhatsApp for people who’d rather chat: the documents list arrives before the first call.

Reaches
Salaried borrowersBusiness ownersHome buyers
We judge it by
Cost per disbursal by ad set, from your LOS
How we run Facebook & Instagram ads

Walk-in borrowers near your branch

Google Maps & branch profiles

  • Business Profile per branch
  • Location assets
  • Ads on Google Maps
  • Review replies

Gold loan and MSME borrowers pick a branch they can walk into. Every branch gets its own profile with hours, the gold loan desk, directions and a call key, and location ads put it on the map when someone nearby searches.

Reaches
Gold loan borrowersBusiness owners
We judge it by
Calls and directions by branch, beside its disbursals
How we run Google Maps & branch profiles
gold loan near me Your NBFC · Gold loan branch Loan agency WebsiteDirectionsSaveCall Hours: Open · Closes 6 pm
Sound familiar?

What’s stopping your leads from disbursing?

Leads that never become files.

The form looked eligible; the bureau check says no. Or the bank statement is due tomorrow, nobody calls, and the file never logs in.

Which source actually disbursed?

DSA files, dealer files, Google leads, WhatsApp chats and branch walk-ins sit in separate sheets. The loudest source gets the credit, and the budget.

Every ad waits for compliance.

Rate, fees, the lender’s name, no false urgency. The creative goes back a third time, and the festive season starts without you.

Targeting strategy

Who we target, and how we reach them

Every loan product has a borrower who qualifies for it. A loan against property needs a business owner with property in their name; a gold loan needs gold at home and a branch nearby. We find each borrower where they search and scroll, show the rate and documents up front, and let every disbursal teach the ads.

Business loans and loan against property

Business owners

Shop owners, traders, small manufacturers and doctors with a running business, GST returns and property in their name.

What they seeThe tenure, the documents list and a call from the branch, not a call centre.

How we find them
  • Searches like “loan against property”
  • Owners and directors on LinkedIn
  • Business districts near your branches
  • People like borrowers who disbursed
Where

Gold loans, renewals and top-ups

Gold loan borrowers

Families, farmers and traders who need money this week and have gold at home, near a branch.

What they seeThe per-gram rate, the fees, the nearest branch and its hours.

How we find them
  • Searches like “gold loan near me”
  • A few kilometres around each branch
  • Ads in Tamil, Telugu, Kannada or Hindi
  • Past borrowers due for renewal
Where

Personal and two-wheeler loans

Salaried borrowers

Employees with a monthly salary and a credit history, in cities, around offices and IT parks.

What they seeThe rate, every fee and the documents list, before they fill the form.

How we find them
  • Searches like “personal loan for salaried”
  • Around offices and IT parks
  • Visitors to your eligibility page
  • People like borrowers who disbursed
Where

Home loans and balance transfers

Home buyers

Families who have picked a flat, and owners paying a high rate on an older home loan.

What they seeThe rate type, the processing fee and the documents for the flat.

How we find them
  • Searches like “home loan balance transfer”
  • Interest in buying a home
  • Around projects where you have tie-ups
Where

Every disbursal sharpens the targeting. Disbursals marked in your LOS go back to Google and Meta, which then find more borrowers who complete their file.

What we’d run

What we’d run for your loan book

Get more files to disbursal.

We fix the follow-up before buying more leads: a WhatsApp reply in minutes with the documents list for that loan, a call from your team the same day, reminders for the missing bank statement, and a video KYC or branch slot.

  • Documents list per product on WhatsApp
  • Reminders for missing documents
  • Lead stages matched to your LOS
  • Calls only between 9 am and 7 pm
How we get files to disbursal

How more of your leads reach disbursal

Speed, documents, then the signal. Every lead gets a WhatsApp reply in minutes with the documents for that loan, a call the same day within calling hours, and reminders until the file logs in. Your team marks each disbursal in the LOS, and we send it back through conversion tracking, so the ads find borrowers who complete.

Ad, reply, documents, KYC, disbursal. Then Google and Meta find more borrowers like them.
  1. The ad brings a borrower

    A search, a form, a WhatsApp chat or a call, from Google, Facebook, Instagram or Maps.

  2. A reply within minutes

    WhatsApp sends the documents list for that loan and a link to upload them. Across industries, a Harvard Business Review study (2011) found leads contacted within an hour nearly seven times likelier to qualify.

  3. Documents, then KYC

    Reminders for the missing bank statement or salary slip, then a video KYC or branch slot, until the file logs in.

  4. The disbursal is marked

    Your team marks sanction and disbursal in the LOS. The disbursal is what we count.

  5. The disbursal goes back to the ads

    We send each disbursal to Google and Meta through their conversion links (offline conversion import, Conversions API), hashed and without loan details, so the ads find more borrowers like that one.

What we report every Monday

The number we report: cost per disbursal

Cost per disbursal is your ad spend divided by the loans your team marked disbursed in the LOS, by campaign and by source. We send it every Monday with the two numbers before it: files logged in and sanctions. Cost per lead rewards cheap forms; cost per disbursal shows which ads add to your book.

The number

Cost per disbursal

What your ads cost for each loan disbursed.

Spend or payoutDisbursals in your LOS

Every Monday · from your LOS

Read from

  • Your LOS. Your loan origination or management system: which leads logged in, were sanctioned and disbursed, by source.
  • Google Ads. Spend by campaign, loan product and district.
  • Meta. Spend by campaign and ad set, across Facebook and Instagram.
  • GA4. Form, call and WhatsApp events: the early signal before the file logs in.
Spend or payout ÷ disbursals, week by week, by source.
  • Why not cost per lead?

    A lead who never sends the bank statement is the most expensive lead you’ll buy.

  • Why not sanctions?

    A sanction that never disburses adds nothing to your book. We track it, and judge on disbursals.

Let’s get more of your files to disbursal.

Finding the right leads was always a challenge for our mortgage business. With targeted campaigns and WhatsApp automation, we started receiving better enquiries and converting more prospects into sales. We also achieved a 4.6-star Google rating. Very happy with the results!

4.6Google rating

Anton DharmaseelanMortgage Broker, Canada What we did WebsiteLead generationWhatsAppSEO
DSAs, marketplaces or your own ads

Should you rely on DSAs and loan marketplaces?

Use them, and measure them the same way. Loan lead generation through DSAs and marketplaces such as Paisabazaar and BankBazaar brings files you didn’t have to find, for a payout agreed with each; a marketplace borrower also sees other lenders’ offers. Your own ads bring borrowers only you get, in your LOS, and show which ad disbursed.

  • Loan marketplaces

    Who sees the borrower
    You, beside other lenders’ offers
    What you pay
    A fee agreed with the platform
  • DSAs and dealers

    Who sees the borrower
    The partner first, then you
    What you pay
    A payout agreed per partner
  • Your own ads, with us

    Who sees the borrower
    Only you, in your LOS
    What you pay
    Ad spend plus our fee
RBI rules and your ads

What RBI and the ad platforms require

Lending ads in India answer to RBI and to the platforms. RBI’s Digital Lending Directions, 2025 require a Key Fact Statement with the APR before the loan is signed. From 1 January 2027, RBI’s conduct directions for NBFCs and banks add rules for ads, consent, dark patterns and calling hours. Google verifies financial services advertisers first.

What a bank or NBFC ad must carry, by rule, with the source it comes from
What changes in your marketingSource
Digital lendingA Key Fact Statement with the APR before the loan is finalised. Being on RBI’s list of digital lending apps (CIMS) must not be shown as RBI approval. Lead-sourcing partners’ content must be unbiased from 1 November 2025.RBI (Digital Lending) Directions, 2025, RBI/2025-26/36, 8 May 2025
Banks, from 1 January 2027Clear, factual ads; no dark patterns such as false urgency or drip pricing; explicit consent; governed DSAs and DMAs; calls between 9 am and 7 pm unless the customer asks otherwise.RBI Commercial Banks Responsible Business Conduct Second Amendment Directions, RBI/2026-27/115, 15 June 2026
NBFCs, from 1 January 2027Ads show the interest rate and fees; eleven dark patterns barred, false urgency and drip pricing among them; the DSA/DMA list, loan service providers included, on your website; consent defaults to “No”; calls between 9 am and 7 pm.RBI NBFC Responsible Business Conduct Second Amendment Directions, RBI/2026-27/123, 15 June 2026, Annex III
Gold loans, from 1 April 2026Loan-to-value up to 85% for loans up to 2.5 lakh; on bullet loans, interest due at maturity counts in the LTV, and renewal comes only after interest is paid; no misleading ads; loan terms in the borrower’s language.RBI (Lending Against Gold and Silver Collateral) Directions, 2025, RBI/2025-26/47, 6 June 2025
Google AdsFinancial services advertisers in India are verified with their regulator first. Personal-loan landing pages show the repayment period, the maximum APR, a representative example and the fees.Google Ads policy: financial services verification and personal loans
MetaIts audience limits for financial products and services ads (ages 18 to 65+, all genders, no lookalikes) are required in the US, Canada and Europe; for ads reaching only India, they are optional. India verification covers securities and investment ads.Meta Marketing API: Special Ad Categories; Meta’s India verification post, 26 June 2025
First 90 days

Your first 90 days, week by week.

  1. Weeks 1–2Audit

    We look at your leads and files.

    Leads and files audit0 of 4 checks
    • Ads, forms and search terms
    • How fast leads get a reply
    • LOS stages, lead to disbursal
    • Rate, fees and RBI rules on creatives
  2. Weeks 3–4Build

    We set up the follow-up.

    Build0 of 4 live
    • Page per loan, with rate and fees
    • WhatsApp documents list and reminders
    • Source field on every file
    • Disbursals sent back to Google and Meta
  3. Month 2Launch

    We go live, then learn.

    Launch0 of 3 steps
    • Compliance sign-off on every creative
    • Google, Meta and Maps live
    • First disbursals marked in the LOS
  4. Month 3Scale

    We scale what disburses.

    Weekly routine0 of 3 jobs
    • Budget to the sources that disburse
    • Creative and form tests
    • Monday report from your LOS
FAQ

Questions about bank and NBFC marketing

Leads and disbursals

For a lender, digital marketing for banks and NBFCs is the ads plus the follow-up: Google Ads for borrowers searching, Facebook and Instagram, Google Maps for every branch, loan pages with the rate and fees, WhatsApp for documents, and tracking from the lead to the disbursal in your LOS. Each part is judged on disbursals, not clicks or leads.

Cost per disbursal. Cost per lead rewards cheap forms from people you can’t lend to; cost per disbursal is ad spend divided by the loans marked disbursed in your LOS, by campaign and source. We also report files logged in and sanctions each week, because disbursals take time. A pricier lead that disburses beats three cheap ones that don’t.

Yes. WhatsApp sends the documents list and reminders automatically; your telecallers and branch staff make the calls, between 9 am and 7 pm unless the borrower asks otherwise, as RBI’s 2027 conduct directions require. We set up the LOS stages so they call the most complete files first, and every Monday we show where each file stopped.

Products, partners and cost

Branch by branch. Search and Maps ads around each branch for “gold loan near me”, in the local language, with the per-gram rate and fees on the page; WhatsApp reminders for renewals and top-ups. From 1 April 2026, RBI’s gold lending directions allow up to 85% loan-to-value on loans up to 2.5 lakh and bar misleading ads, so the ad promises only what the rules allow.

Often, for reach: DSAs, dealers and marketplaces like Paisabazaar and BankBazaar bring borrowers you wouldn’t find alone. But you pay on every file they bring, a marketplace borrower compares other lenders, and RBI holds you responsible for your partners’ conduct. Your own ads build borrowers only you get. Use both, and compare both on cost per disbursal.

Two parts, on separate lines, as with any bank marketing agency. Your media budget goes from your own ad accounts straight to Google and Meta; our management fee depends on the number of loan products and branches, the districts and languages, creative volume, and whether the LOS tracking and WhatsApp flows need building. We price it on a call, after looking at your current numbers.

We make the ad creatives, Reels, landing pages and WhatsApp messages for each loan product. Your compliance team approves every creative before it runs: the rate, fees and lender name shown, no false urgency or hidden charges, and the right disclosures for Google. We keep a record of each approved version, so an audit finds the ad and its sign-off together.

Leads usually start in the first week a campaign is live, and files log in within days when the documents follow-up works. Disbursals then run on your own turnaround time: a gold loan can disburse the same day, a loan against property takes far longer. We don’t promise a date; we report files, sanctions and disbursals every Monday.

RBI rules, data and fit

Not yet with a lender of your kind. Our closest work sits next door: Anton Mortgage, a mortgage broker in Canada selling home loans (website, lead generation, WhatsApp and SEO), and a gold savings scheme film for Thangam Jewels. What carries over is the system on this page. The first two weeks audit your current leads and files, before any ad spend.

Today, the Digital Lending Directions, 2025 require a Key Fact Statement with the APR before the loan is signed, and bar presenting RBI’s app list as approval. From 1 January 2027, the banks’ and NBFCs’ conduct directions add clear, factual ads with rates and fees, no dark patterns, explicit consent and calling hours.

Yes, with the paperwork done first. Google requires every financial services advertiser in India to be verified with its regulator, and its personal loan policy asks for the repayment period, maximum APR and a worked example. Meta’s audience limits for financial ads apply in the US, Canada and Europe; for India they are optional, so branch radius and lookalikes still work.

Only what the match needs: a hashed phone number or email and the event, such as logged in or disbursed. Never the loan amount, income or credit report. Customer lists are used only for borrowers who agreed to hear from you, under your consent policy and India’s DPDP Act, 2023. Your compliance team signs off the setup before anything is sent.

Next step

See which of your sources
really disburses.

Book a free call

Marketing that shows up in your revenue.

Book a free 30-minute strategy call with Sunandha and the team.

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