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Digital marketing for doctors

Digital marketing for doctors: patients who turn up.

Digital marketing for clinics: dental, skin, physio, ortho, child and eye care, plus your Google Maps profile and WhatsApp booking. From Chennai, for clinics across India.
Where your patients come from

Where your next patients are looking

Patients choose a clinic in three places: a Google search, the Google Maps list of clinics nearby, and Facebook or Instagram while they scroll. We run all three for your clinic, with ads that say only what NMC rules allow, and every call and WhatsApp is answered in minutes, by the desk or an automatic WhatsApp reply.

Patients searching for a treatment

Google Ads

  • Search ads
  • Call ads
  • Your address on the ad

Ads on searches like “root canal in Anna Nagar” and “paediatrician near me”, by treatment and area, with a Call button that rings your front desk. The copy stays factual: qualifications, timings, consultation fee. No “best”, no offers, no success rates.

Reaches
Patients for high-value treatmentsFamilies nearbyPhysio and ortho patients
We judge it by
Cost per new patient by treatment, from your register
How we run Google Ads
root canal treatment in anna nagar AllMapsImagesNews Sponsored YYour clinicyourclinic.in › root-canal Root Canal Treatment · Dental Clinic in Anna Nagar BDS, MDS (Endodontics). Open till 8 pm, Monday to Saturday. Consultation fee shown before you book. Our doctorsTimingsFeesBook a slotCall

Patients picking a clinic nearby

Google Maps profile

  • Google Business Profile
  • Category and services
  • Booking link
  • Replies to reviews

Your clinic in the Maps list for “dentist near me”, “eye hospital near me” or “physiotherapy near me”: the right category, timings, consultation fee, photos of the clinic and a booking link. We reply to reviews politely, and never buy, write or ask for one.

Reaches
Families nearbyPhysio and ortho patientsPatients for high-value treatments
We judge it by
New patients from Maps calls, directions and bookings, tracked
How we run Google Maps profile
dentist near me Your clinic · Dental care Dental clinic · Anna Nagar, Chennai WebsiteDirectionsSaveCall Hours: Open · Closes 8 pmService area: Anna Nagar, Chennai

Families nearby, before they search

Facebook & Instagram ads

  • Click-to-WhatsApp ads
  • Lead form ads
  • Reels ads
  • Location targeting

Click-to-WhatsApp ads for families within a short drive, and Reels that explain a treatment step by step, with no patient faces or before-and-afters. The copy never implies the viewer’s condition: “Physiotherapy in Adyar”, never “Is your back hurting?”, as Meta requires.

Reaches
Physio and ortho patientsFamilies nearbyPatients for high-value treatments
We judge it by
Cost per new patient ad by ad, from your register
How we run Facebook & Instagram ads
YYour clinicSponsored Physiotherapy in Adyar. Evening and weekend slots, consultation fee shown upfront. Adyar, ChennaiPhysiotherapy, evening slots Pick a slotBook Now Book a consultation NamePhone numberMorning or evening?Preferred day Submit
Sound familiar?

Why aren’t new patients walking in?

Calls ring out during OPD.

The doctor is consulting, the desk is busy, and the caller books the clinic that picked up. Others book, then don’t turn up.

Chains and Practo crowd you out.

Chain clinics outbid you on “dentist near me”, and on Practo the clinic down the road sits on the same screen.

You can’t advertise like a shop.

No testimonials, no before-and-afters, no asking for reviews, while one bad review sits on top. One wrong post, and the Medical Council writes.

Your patients

Who we target, and how we reach them

We start from the treatment, not the ad platform. An implant case, a child’s fever and a course of physio come from different patients, who search and scroll in different places. So each gets its own targeting and message, built from searches, places and timing, never from a patient’s condition, which health-ad rules restrict.

Implants, aligners, cataract surgery, laser and skin treatments

Patients for high-value treatments

Working adults and their parents who compare clinics before a planned, self-paid treatment, and ask the fee first.

What they seeThe treatment explained, the doctor’s qualifications, the fee, and a consultation slot.

How we find them
  • Searches like “dental implants in Velachery”
  • Searches like “cataract surgery in T. Nagar”
  • Searches with “cost” or “fees”
  • Areas your patients already come from
Where

First consultations and follow-ups

Families nearby

Parents and families within a short drive who need a doctor this week and choose on Google Maps.

What they seeDoctor timings, the fee, directions, and a slot booked on WhatsApp.

How we find them
  • Searches like “paediatrician near me”
  • People within a few kilometres
  • Maps searches for your specialty
  • Fever season and monsoon timing
Where

Ortho consultations and physio sessions

Physio and ortho patients

Office workers, runners and older parents who need a doctor, then several sessions, close to home or work.

What they seeEvening and weekend slots, what a session involves, and a reminder before each one.

How we find them
  • Searches like “knee pain doctor near me”
  • Searches like “physiotherapy near me”
  • Around offices and IT parks nearby
  • Homes within a short drive
Where

Check-ups, recalls and next sessions

Past patients

Patients already in your register who are due for a check-up, a recall or their next session.

What they seeA reminder in your clinic’s name, with a slot to book.

How we find them
  • Due dates in your register
  • Consent recorded before any message
  • Never uploaded to ad platforms
Where

Every new patient steers the budget. Each Monday we see which searches, areas and treatments brought patients who turned up, and move budget there. Patient details never leave your clinic.

What we’d run

What we’d run for your clinic

Win the few kilometres around you.

A chain can outspend you across the city. We spend only where your patients live and work, on searches for a treatment and an area, like “cataract surgery in T. Nagar”, with the facts patients compare: your doctors, their qualifications, evening timings and the fee.

  • Ads only where your patients live
  • Searches by treatment and area
  • Doctors and timings in every ad
  • Spend compared area by area
How we fix no-shows

How more enquiries become patients who turn up

Speed, then a confirmed slot. Every call and WhatsApp gets a reply in minutes with timings and the fee, the slot is confirmed in writing, and a reminder goes the evening before. Your front desk marks who came, with the ad that brought them, so each week’s budget follows the patients who turned up.

Enquiry, reply, confirmed slot, reminder, visit. Then the budget follows the patients who came.
  1. The ad brings a call or a WhatsApp

    From a Google search, your Maps profile, or a Facebook or Instagram ad, straight to your clinic’s own number.

  2. A reply within minutes

    Timings, the consultation fee and open slots, from the front desk or an automatic WhatsApp reply when the desk is busy in OPD.

  3. The slot is confirmed and reminded

    The patient picks a slot; a reminder with the location pin goes the evening before, with a key to reschedule instead of skipping.

  4. The visit is marked

    Your front desk marks each patient as came or didn’t, in your register or clinic software, with the source tagged by call and booking tracking.

  5. Budget follows the patients who came

    Every Monday, budget moves to the searches, areas and treatments that brought new patients in, and away from enquiries that never turned up. Patient details stay in your clinic.

What we report every Monday

The number we report: cost per new patient

Cost per new patient is your ad spend divided by the new patients who came for a first consultation, marked by your front desk, by treatment and source. We send it every Monday with appointments booked and how many turned up. Our fee stays fixed: NMC rules bar paying an agency per patient.

The number

Cost per new patient

What your ads cost for each new patient who came in.

Ad spendNew patients who came

Every Monday · from your register

Read from

  • Your clinic software. Practo Ray, another clinic system or the front-desk register: who booked, who came, from where.
  • Google Ads. Spend by campaign, treatment and area.
  • Meta. Spend ad by ad, across Facebook and Instagram.
  • GA4. Calls, WhatsApp taps and bookings: the early signal before the visit.
Ad spend ÷ new patients, week by week, by source.
  • Why not cost per enquiry?

    An enquiry that asks the fee and goes quiet fills no slot.

  • Why not likes or followers?

    Likes don’t book a consultation, and bought followers break NMC rules.

Let’s check your ads against NMC rules, line by line.

Platforms, referrals or your own ads

Should you rely on Practo and Justdial?

Keep them as one source, not the only one. On Practo and Justdial your clinic sits beside other clinics, and the NMC guidelines (para 9.4) bar platforms from paid ranking of doctors. Your Google Maps profile and your own ads bring patients who call your number, and you see which source brought each one.

  • Doctor platforms

    Who gets the call
    You, or the clinic listed beside you
    What you pay
    A listing, ad or enquiry fee
  • Referrals

    Who gets the call
    You, when a patient or doctor sends them
    What you pay
    Nothing: NMC bars referral fees
  • Your profile and ads

    Who gets the call
    Only you, on your number
    What you pay
    Ad spend plus a fixed fee
NMC rules and your ads

Can doctors advertise in India?

Yes, within limits. Under the NMC guidelines of 6 October 2026 (public notice R-13014/01/2024-Ethics), a clinic may publish facts: name, contact, departments, facilities and fees, and each doctor’s qualifications, registration number and timings. Testimonials, before-and-afters, “best” or “100% success”, discounts, bought reviews and a doctor’s photo used to promote are out.

What changes for a clinic’s ads, rule by rule, with the source of each
What it means for your adsSource
NMC: what a clinic may sayName, contact, departments, facilities and fees; each doctor’s qualifications, registration and timings; formal notices such as opening, moving or resuming a practice.NMC guidelines, 6 October 2026: paras 8.2, 8.3, 9.1, 9.3
NMC: what it may notTestimonials and success stories, before-and-after material, “best” or “No. 1” unless verifiable, promises of cure, discounts or free procedures, fear-based ads, a doctor’s photo used to self-promote, anything that identifies a patient.NMC guidelines: paras 6, 8.1, 9.2
NMC: every postNames the doctor with qualifications and State or National Medical Register number. AI-made promotional campaigns are barred; AI-made content is labelled as AI.NMC guidelines: para 3.2, explanations III and IV; para 7.2
NMC: reviewsNo bought, fake or manipulated reviews, followers, ratings or search rankings, and a doctor may not ask patients for reviews to promote on social media.NMC guidelines: para 3.2, explanation V; para 8.1(xii)
NMC: your agencyA doctor may not hire a third party to market their own services; a clinic may publish facts. An agency can’t be paid per patient, and the doctor answers for what it posts.NMC guidelines: paras 4.4, 8.1(ii), 8.1(viii), 9.1. Also reported by Medical Dialogues
Tamil Nadu Medical CouncilHas acted on online listings before: in 2016 it sent notices to 25 doctors picked from Practo’s top results.Medical Dialogues, June 2016
Google AdsHealth ads get fewer audience tools: remarketing, Customer Match and lookalikes are restricted, so targeting runs on searches and places.Google Ads policy: personalised advertising
MetaNo copy that asserts or implies the viewer’s health condition, and no claim that a treatment cures, heals or eliminates one.Meta Advertising Standards: health and wellness; personal attributes
Patient dataConsent and a clear notice for every patient you message; the main duties apply from about May 2027.Digital Personal Data Protection Rules, 2025
First 90 days

Your first 90 days, week by week.

  1. Weeks 1–2Audit

    We look at your bookings and no-shows.

    Clinic audit0 of 4 checks
    • Maps profile, category and timings
    • How fast enquiries get a reply
    • Booked and turned up, by source
    • Every ad and post against NMC rules
  2. Weeks 3–4Build

    We set up booking and reminders.

    Build0 of 4 live
    • A page per treatment, with fees
    • WhatsApp confirmations and reminders
    • Came or didn’t, marked at the desk
    • Calls and WhatsApp tracked to the ad
  3. Month 2Launch

    We go live, then learn.

    Launch0 of 3 steps
    • Your sign-off on every ad and post
    • Google, Maps and Meta live
    • First new patients counted
  4. Month 3Scale

    We scale what brings patients in.

    Weekly routine0 of 3 jobs
    • Budget to the ads patients come from
    • Ad and page tests
    • Monday report from your register
FAQ

Questions doctors ask about marketing

Patients and appointments

For a clinic, digital marketing for doctors is the ads plus the booking: Google Ads for patients searching a treatment, a complete Google Maps profile, Facebook and Instagram ads for families nearby, a page per treatment, WhatsApp confirmation and reminders, and a Monday report of new patients from your register. Every ad and post stays inside NMC rules, and you approve each one.

Yes. Calls ring your front desk, and WhatsApp sends timings, the fee and open slots automatically, so the desk talks to patients who already know the basics. The one new habit: marking each patient as came or didn’t, with where they heard of you. That takes seconds per patient and is what makes the Monday report accurate.

They do different jobs. Google Ads catches patients already searching “root canal near me” or “skin clinic in Adyar”. Facebook and Instagram ads reach families nearby before they search, which suits physio, skin and child care. Your Google Maps profile catches the “near me” choice. Run them together and judge all three on the new patients each one brings, not clicks.

Calls and WhatsApp enquiries usually start in the first week a campaign is live, and a Maps profile takes longer to climb the local list. A reliable cost per new patient needs a few weeks of visits marked by your front desk. We don’t promise a date; we report bookings, patients who turned up and cost per new patient every Monday.

Practo, reviews and cost

Not first. Practo brings patients who search there, so measure it like any other source: what you paid, divided by the new patients it brought, from your register. Meanwhile build what you own: a complete Google Maps profile, your own number on every ad, and treatment pages. Then compare Practo with Google and Meta on the Monday report.

Not to promote the practice. The NMC guidelines bar bought, fake or manipulated reviews, and say a doctor shall not request patient reviews for professional promotion on social media. So we run no review campaigns. We keep your Maps profile complete and factual, and reply to each review politely, a bad one included, without confirming the person was your patient.

Two parts, on separate lines. Your ad budget goes from your own accounts straight to Google and Meta. Our management fee is fixed and depends on the number of branches and specialties, how many treatment pages, ads and posts you need, and whether WhatsApp booking and tracking must be built. It is never tied to patients: the NMC guidelines bar that.

In three ways. Most dental treatments are planned and multi-visit, so pages explain the steps, visits and fee for implants, aligners and root canals. Chair time is the cost, so reminders and confirmations matter more. And smile photos are the obvious ad, but NMC rules bar before-and-after material, so we use clear explanations, the clinic and the team’s qualifications instead.

NMC rules and fit

It can be. The NMC guidelines of 6 October 2026 list online healthcare platforms as a medium of advertisement (para 3.5) and bar platforms from paid ranking of doctors (para 9.4). Earlier, in 2016, the Tamil Nadu Medical Council sent notices to 25 doctors picked from Practo’s top results. Keep every profile to facts: qualifications, registration, timings, fees.

A clinic can; a doctor marketing themselves can’t. The NMC guidelines bar a doctor from engaging a third party to market their own services (para 8.1(ii)), while a clinic may publish factual information (para 9.1). So we work for the clinic, in its name: its doctors, timings, fees and facilities, never one doctor’s promotion, and never paid per patient.

No. The NMC guidelines bar patient testimonials, success stories and before-and-after material used to promote, and the doctor stays answerable for what an agency posts. What we make instead: explanations of a treatment and its steps, the clinic and its equipment, the doctors’ qualifications and timings, and public-health information, each approved by you before it runs.

Not yet: we have no clinic or hospital case study, and we won’t imply one. Our closest work is Anton Dharmaseelan’s mortgage business in Canada, an appointment-based practice where we built the website, lead generation and WhatsApp follow-up. What we offer instead: on the call, we check your current ads, Practo profile and Google Maps listing against the NMC rules, line by line.

Next step

Find out what a new patient
costs you.

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