| NMC: what a clinic may say | Name, contact, departments, facilities and fees; each doctor’s qualifications, registration and timings; formal notices such as opening, moving or resuming a practice. | NMC guidelines, 6 October 2026: paras 8.2, 8.3, 9.1, 9.3 |
| NMC: what it may not | Testimonials and success stories, before-and-after material, “best” or “No. 1” unless verifiable, promises of cure, discounts or free procedures, fear-based ads, a doctor’s photo used to self-promote, anything that identifies a patient. | NMC guidelines: paras 6, 8.1, 9.2 |
| NMC: every post | Names the doctor with qualifications and State or National Medical Register number. AI-made promotional campaigns are barred; AI-made content is labelled as AI. | NMC guidelines: para 3.2, explanations III and IV; para 7.2 |
| NMC: reviews | No bought, fake or manipulated reviews, followers, ratings or search rankings, and a doctor may not ask patients for reviews to promote on social media. | NMC guidelines: para 3.2, explanation V; para 8.1(xii) |
| NMC: your agency | A doctor may not hire a third party to market their own services; a clinic may publish facts. An agency can’t be paid per patient, and the doctor answers for what it posts. | NMC guidelines: paras 4.4, 8.1(ii), 8.1(viii), 9.1. Also reported by Medical Dialogues |
| Tamil Nadu Medical Council | Has acted on online listings before: in 2016 it sent notices to 25 doctors picked from Practo’s top results. | Medical Dialogues, June 2016 |
| Google Ads | Health ads get fewer audience tools: remarketing, Customer Match and lookalikes are restricted, so targeting runs on searches and places. | Google Ads policy: personalised advertising |
| Meta | No copy that asserts or implies the viewer’s health condition, and no claim that a treatment cures, heals or eliminates one. | Meta Advertising Standards: health and wellness; personal attributes |
| Patient data | Consent and a clear notice for every patient you message; the main duties apply from about May 2027. | Digital Personal Data Protection Rules, 2025 |